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General Terms and Conditions

General Information

Bespoke items are non-returnable. Please note that certain non-stock models are also non-returnable, please confirm with our Sales Office on telephone +44(0)1902 387000.

All heat outputs are shown at 50ºC∆t, in compliance with BSEN442 - Specification for Radiators and Convectors. To convert to 60ºC∆t, multiply heat output by conversion factor 1.264 (approximate figure), to convert to 70ºC∆t, multiply heat output by conversion factor 1.549 (approximate figure).

All measurements given are nominal dimensions only (mm) and are not binding. Detailed technical drawings are available on request from our Sales Office on +44(0)1902 387000 or via our website - www.vogueuk.co.uk

Manufactured from hot brass stamped fittings and high quality brass tube complying to BS EN 12449:2016+A1:2019. Some models are manufactured from high grade CR steel tubing and/or containing steel components suitable for closed/indirect circuits only. All rails are pressure tested to at least 5.4 bar (78psi) up to a maximum of 13 bar (189psi) air immersed in water. All models are fitted with two ½” BSP F.I. connections. Alternative M.I. or compression fitting is available on request. ¾” BSP F.I. connections are available at extra cost on some models. A manual bleed air vent is fitted to all hot water/dual fuel models. Auto air vents are available on request at additional cost.

In compliance with our policy of constant improvement, we reserve the right to alter specifications, materials and dimensions or discontinue any of our products without prior notice. The colours in the brochure are as accurate as the colour printing processes allow. Photographs and images are for illustrative purposes only. We reserve the right to change specifications without prior notification.

Products ordered incorrectly or where the specification has changed will incur a re-stock charge. Bespoke/custom made products are non-refundable. Upon the return of a product Vogue (UK) Ltd reserves the right to refuse credit if the product is not made available upon an agreed collection/return in line with the Company’s terms and conditions.

A copy of the Company’s full Terms and Conditions of Trading is available on request.

Installation

Vogue (UK) Ltd recommends that preparatory work such as the adjustment of existing pipework, the installation of new pipework, or the advance drilling of holes, etc. is not carried out until the towel warmer or radiator is on site and positioned for fitting.

Pipe centres are provided as a centre to centre tapings using the Vogue (UK) range of valves. Valves are NOT supplied with each product. Please see Valves & Accessories section for further details. All installations of a Vogue (UK) Ltd towel warmer or radiator should be in accordance with the following British Standards;

-BS 7593:2019 Code of Practice for the preparation, commissioning, and maintenance of domestic central heating and cooling water systems (In short, clean, protect, test & maintain).

-BS EN 14336:2004 Heating systems in buildings – Installation and commissioning of water-based heating systems

-BS EN 12828:2012 Heating systems in buildings – Design for water-based heating systems.

EN442.1 & 2

Where applicable product within this publication has undergone independent testing to verify heat outputs are in accordance with the parameters laid down in the above European standards.

EN60335

Household and similar electrical appliances. Safety.
Part 2 - 43 : 2003 + A2 : 2008

Where applicable all products within this publication utilising an electrical heating component, conform to the above safety standard.

ISO 9001:2015 Certified

Vogue (UK) Ltd is proud to be ISO 9001: 2015 certified.

Quality is utmost in importance to our organization, in both the products and services we provide our customers. Reflecting this commitment, Vogue (UK) Ltd implemented and received certification of our Quality Management System in accordance with ISO 9001:2015.

Construction Product Regulations (CPR)

In compliance with the above, Vogue (UK) Ltd (The company) holds a declaration of Performance Certificates (DoPs) for all products covered by the Harmonised Standard EN442.1 / 2. Copies of relevant certificates are available on request. Some products at the time of print may be awaiting confirmation.

Products with a declared heat output of 200Watt or less 50 degrees C Delta T are not classified by The company as heating appliances and are therefore not covered by the above. All individually manufactured bespoke products are similarly exempted from the above legislation.

Warranty

Vogue (UK) Ltd is a company that celebrates the wealth of traditional, quality handcrafted heated towel warmers and radiators and is one of the last true manufacturers in the UK. Vogue branded towel warmers installed within the UK are also covered by an extended 2, 15, or 30 Year product warranty – subject to our business trading Terms & Conditions against manufacturing defects. Components such as inset radiators, not of our manufacture, which become faulty by reason of defected materials, come with a 2 year warranty only.

Continual Improvement

Our company policy is one of continual improvement and Vogue (UK) Ltd reserves the right to amend designs, specifications or discontinue any of our products without prior notice. E & OE

Carriage

Paid UK mainland, excluding requests for next day service, Export carriage can also be arranged. Please contact our Sales Office for details on telephone +44(0)1902 387000.

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